Sarah Douglas My boyfriend and I were in town visiting, and stopped by Rommel Delmarva on the way to Ocean City to check out the new dealership. What a wonderful location! The store set up is great! Love the water tower outside. The staff is all VERY friendly and helpful. We were greeted by every one we came across. Macy in the clothing department is AMAZING! She was so sweet, and her positive demeanor was infectious. My old helmet got damaged on the ride down, so I needed a new one. Macy helped me pick out the best one to suit my wants and needs, and even got me a few sizes to try on to be sure it fit perfectly. She also showed us around, after mentioning it was our first time there. Needles to say we ended up leaving with much more than a helmet lol. Thank you to the Rommel staff, and especially Macy, for our great experience at your dealership. We will definitely be back, and will tell all of our friends! Fred Anderson Looked at a used bike. Guys were great! Great to talk to and worked ha d to please me! I highly recommend this store!! Ghuu Gyfty Best place to spend my money. For quality parts. Good people nice New Store. Gerard Yatsko Great Place to Do Business Liked the "Small Dealership" "Personal Experience Atmosphere" This Dealership actually made me feel like my purchase mattered to them. Best I've felt with a Dealership in a very long time. Head and Shoulders above other Dealerships. Kathy Copeland Very helpful, I was unsure of which Harley cover to buy for brother in laws new Harley nodel. Nice Christmas present. Chris Lambert Top Notch place. Everyone there was great, Sales, Service Parts they all went above and beyond to my the buying experience great. Ruth Satterfield Great people working in motor clothes especially Lisa. Went out of her way to be helpful. Even went thru harley jewelry catalogue and checked on computer to help me find something. I dont know what you pay her but it's not enough I'm sure. Gary Jackson I was casually thinking of upgrading my bike for a couple of years when my wife and I went to Rommel HD. We were greeted by Shane and I told him I was not currently going to buy a bike now but possibly in a couple months. I told him I had a metric cruiser I'd like to trade in. He asked what I was interested in and I told him I'd like an Ultra of some type. I told him what price range I wanted and we left . Over the next three months Shane occasionally would send me a text , with info on what they currently had, or to say he's still looking out for what I wanted. I then noticed a potential bike I may like on their site but it was at their Annapolis store. I went to their web site to value my trade, which gave me a trade range.I got in touch with Shane , he knew what bike I was considering. He suggested I come in and he'd run some numbers and see what my options would look like. It sounded possible, I also worked with Jack, the general manager (helpful and professional) and we negotiated the value I felt my trade was worth. Shane offered to transport the bike to the Seaford store for me to see and inspect. He also went over the bike explaining its features and operating traits. I then took a ride, it rode great and looked nice. Next I went to Jason, the business manager(considerate and professional) who walked me through the final steps of the paper work. Shane then gave me the tour, meeting other members of the Rommel team in other departments. I had a good no pressure buying experience. I'm now the proud owner of a low mileage 2014 Ultra Classic.